BuildingReports Self-Help Support Center
Live Member Services Support
Hours: Mon-Fri 8AM to 5PM Eastern time
Phone: (770) 495-1993 ext. 2
ComplianceCenter Support Email: compliancecenter@buildingreports.com
ScanSeries & Reporting Portal Support Email: memberservices@buildingreports.com
Login Credentials & Account Access Support: For assistance with your login credentials or access to your reports, please contact your service provider or account administrator. If you do not know your service provider's contact information, please visit our member locator.
Self-Help Support Resources
BuildingReports University is your source for self-help PDF guides, tutorials and demonstration videos to help you expedite resolution for the most common support questions.
NOTE: You must be logged into your account on our website in order to access resources based on your account type and user role. If you do not see content below, please try logging in again by clicking here. If that is unsuccessful, please contact Member Services.
Tutorial Videos
Download a Building
BuildingReports Reporting & Admin Portal
Get Reports Page Tutorial
BuildingReports Reporting & Admin Portal
(DocDrive or DocDrive Plus required)
Floor Plans Tutorial
BuildingReports Reporting & Admin Portal
Scheduling Manager Tutorial
ManagerSeries
Socket S800 Bluetooth Scanning Device Pairing with iOS Tutorial
Scanning Devices
SocketScan S800 Bluetooth Pairing to Android Device
Scanning Devices
Set Up & Adding Buildings
ComplianceCenter
Linking Buildings to an AHJ
ComplianceCenter
Submitting ScanSeries Reports to an AHJ
ComplianceCenter
Submitting BRForms/Non-ScanSeries Reports to an AHJ
ComplianceCenter
How to Get Your Reports
For Facility End-Users
Manager Series Webinar
Recorded Webinars
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