A recent study by the NFPA uncovered some eye-opening statistics. In 2012, fire departments in the United States reported responding to over 2,238,000 false alarms. The majority, 46.6%, were unintentional calls, while 31.9% were attributed to system malfunctions. This represents a serious strain on emergency responders who not only risk their own safety trying to […]
BuildingReports is pleased to introduce an addition to the Administrator, Manager, Manager/Inspector, Inspector and Custom User role types: Account Manager. The addition of this new feature is in response to requests from our valued Service Members, and is another example of why your feedback is so valuable. The Account Manager role is a new user […]
A June 15th article by Julie Ritzer Ross in VSR Magazine took an interesting look at several technologies (including BuildingReports and our hardware partners at Janam) that helping companies overcome obstacles and deliver better field service. the author writes, “Long mired in paper, pens, and clipboards, field service organizations are fast gravitating towards technology for […]
According to a recent study conducted by PricewaterhouseCoopers (The ever-changing global service provider industry: Key findings for 2010), businesses ranked the following strategic differentiators as their top ten considerations when selecting a service company: Skills & training of workforce Depth of industry knowledge Quality of customer service Depth of process knowledge Low cost of service […]
With hundreds of different devices and systems on the market, it is imperative for fire and life safety professionals to be knowledgeable about the codes and standards that apply locally in order to ensure code-compliant inspections and testing. Such knowledge, in turn, needs to be as ongoing and evolving as the dynamic code development process […]
